IPTV Terms Ireland: Service Agreement & Refund Policy

1 Introduction to IPTV Terms Ireland

Welcome to KiwiSun.ie, Ireland's trusted provider of premium IPTV subscription services. These IPTV Terms Ireland ("Terms") govern your use of our streaming services, website, and all related products offered by KiwiSun.ie.

By subscribing to our IPTV Ireland service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

Our IPTV service is designed specifically for Irish and UK customers, offering access to 1000+ live channels including RTÉ, TG4, Virgin Media, Sky Sports, and international content. We are committed to providing transparent, fair service to all our subscribers.

2 Definitions

For the purposes of these IPTV Terms Ireland agreement:

• "Service" refers to the IPTV streaming service provided by KiwiSun.ie, including all channels, VOD content, and features.
• "Subscriber" / "Customer" / "You" refers to any person who purchases or uses our IPTV subscription service.
• "We" / "Us" / "KiwiSun" refers to KiwiSun.ie and its operators.
• "Subscription" refers to the paid access plan chosen by the customer.
• "Content" refers to all live TV channels, movies, series, and media accessible through our service.
• "Device" refers to any compatible equipment used to access our service (Smart TV, Fire Stick, phone, etc.).
• "Credentials" refers to the username, password, or M3U link provided to access the service.

3 Eligibility Requirements

To subscribe to our IPTV Ireland service, you must:

• Be at least 18 years of age or have parental/guardian consent
• Be a resident of Ireland, United Kingdom, or an approved service area
• Have a stable internet connection (minimum 10Mbps recommended for HD, 25Mbps for 4K)
• Have a compatible device to access the service
• Provide accurate and complete information during registration
• Have a valid payment method (PayPal, credit/debit card, or bank transfer)

We reserve the right to refuse service to anyone who does not meet these eligibility requirements or who has previously violated these Terms.

4 IPTV Subscription Plans & Pricing

KiwiSun.ie offers the following IPTV subscription plans for Irish customers:

All plans include access to 1000+ live channels, 50,000+ movies and series, 4K Ultra HD quality where available, EPG TV guide, and 24/7 WhatsApp support.

5 Payment Terms

We accept the following payment methods for our IPTV Ireland subscriptions:

• PayPal: Secure payment through PayPal account or guest checkout
• Credit/Debit Cards: Visa, Mastercard, American Express via secure payment gateway
• Bank Transfer: Direct transfer to our business account (contact support for details)
• Cryptocurrency: Bitcoin, Ethereum accepted (contact support)

Payment Processing:

• All payments are processed securely using 256-bit SSL encryption
• We do not store your full credit card details on our servers
• Subscriptions are activated within 5-30 minutes of confirmed payment
• You will receive your login credentials via WhatsApp after payment confirmation
• All prices are in Euros (EUR) unless otherwise specified

Subscription Renewal: Our subscriptions do not auto-renew. When your subscription expires, you will need to manually purchase a new plan to continue service. We will send a reminder via WhatsApp 3 days before expiration.

6 Refund Policy & Money-Back Guarantee

KiwiSun.ie offers a 7-day money-back guarantee on all IPTV subscriptions in Ireland:

Refund Eligibility:

• Refund requests must be made within 7 days of purchase date
• The service must not have been used excessively (reasonable usage applies)
• Credentials must not have been shared with third parties
• Account must not have been suspended for Terms violations

Refund Process:

• Contact our support via WhatsApp at +44 7576 504510
• Provide your payment confirmation and subscription details
• Refunds are processed within 3-5 business days
• Refunds are issued to the original payment method

Non-Refundable Situations:

• Requests made after the 7-day guarantee period
• Accounts terminated for violating these Terms
• Cases of fraudulent activity or chargebacks
• Free trial accounts (no payment made)

7 Service Usage Guidelines

When using our IPTV subscription service, you agree to:

• Use the service for personal, non-commercial viewing only
• Not share, resell, or distribute your login credentials
• Not record, download, or redistribute any content from our service
• Not use VPNs or proxies to circumvent geographic restrictions (unless specifically needed)
• Not attempt to hack, reverse-engineer, or disrupt our service
• Not use the service for any illegal purposes
• Report any service issues or security vulnerabilities to our support team

Service Availability: We strive for 99.9% uptime. However, occasional maintenance or technical issues may cause temporary interruptions. We will notify subscribers of planned maintenance in advance when possible.

8 Device Limits & Connections

Each IPTV Ireland subscription allows:

• Simultaneous Streams: Up to 2 devices can stream at the same time
• Device Registration: No limit on the number of devices you can install the app on
• Compatible Devices: Smart TVs (Samsung, LG, Sony, etc.), Amazon Fire Stick, Android TV boxes, MAG devices, iOS devices, Android phones/tablets, Windows/Mac computers

Recommended Apps:

• IPTV Smarters Pro (most popular)
• TiviMate (Android TV)
• GSE Smart IPTV (iOS)
• VLC Media Player (computers)

If you need more simultaneous connections, please contact our support team for multi-room or family plan options.

9 Content Policy

Our IPTV service provides access to a wide range of content:

• Live TV: 1000+ channels from Ireland, UK, USA, Europe, and worldwide
• Irish Channels: RTÉ One, RTÉ2, TG4, Virgin Media One/Two/Three, and more
• Sports: Sky Sports, BT Sport, Premier Sports, Eurosport
• Movies & Series: 50,000+ titles in our VOD library
• Catch-Up TV: 7-day replay on selected channels

Content Disclaimer:

• Channel availability may vary and is subject to change without notice
• Some content may be geo-restricted based on licensing agreements
• Live sports events are subject to broadcaster schedules
• We do not guarantee availability of specific channels or programs
• Content quality (SD/HD/4K) depends on the source broadcast

10 Privacy & Data Protection

KiwiSun.ie respects your privacy and is committed to protecting your personal data in accordance with GDPR and Irish data protection laws.

Data We Collect:

• Contact information (email, phone number for WhatsApp support)
• Payment information (processed securely, not stored on our servers)
• Service usage data (for troubleshooting and service improvement)
• Device information (to provide technical support)

How We Use Your Data:

• To provide and maintain our IPTV service
• To communicate about your subscription (renewals, updates, support)
• To improve our service based on usage patterns
• To comply with legal obligations

Your Rights: Under GDPR, you have the right to access, correct, delete, or port your personal data. Contact support@kiwisun.ie for any data-related requests.

For complete details, please read our Privacy Policy.

11 Limitation of Liability

To the maximum extent permitted by Irish law:

• KiwiSun.ie provides the service "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for your current subscription
• We are not responsible for content provided by third-party broadcasters
• We are not liable for issues caused by your internet connection or device

Service Credits: In the event of extended service outages (over 24 consecutive hours), affected subscribers may request proportional credit or subscription extension by contacting support.

12 Termination & Cancellation

Cancellation by You:

• You may cancel your subscription at any time by contacting support
• Your service will remain active until the end of your paid period
• No partial refunds for unused time after the 7-day guarantee period
• You can request deletion of your account and personal data

Termination by Us:

We reserve the right to suspend or terminate your account immediately if you:

• Violate any of these Terms and Conditions
• Share your credentials with third parties
• Engage in fraudulent activity or chargebacks
• Use the service for commercial or illegal purposes
• Abuse our support team or other staff

In cases of termination for Terms violations, no refund will be provided.

13 Changes to These Terms

We may update these IPTV Terms Ireland from time to time. When we make changes:

• The "Last Updated" date at the top of this page will be revised
• For significant changes affecting your rights, we will notify active subscribers via WhatsApp or email
• Continued use of the service after changes constitutes acceptance
• If you disagree with changes, you may cancel your subscription

We encourage you to review these Terms periodically. Your continued use of our IPTV Ireland service after any modifications indicates your acceptance of the updated Terms.

14 Contact Information

If you have any questions about these IPTV Terms Ireland or need assistance with your subscription, please contact us:

• WhatsApp (Fastest): +44 7576 504510 — Available 24/7
• Email: support@kiwisun.ie
• Website: https://kiwisun.ie

Business Address:
KiwiSun.ie
32/36 May Street
Belfast, BT1 4NZ
United Kingdom

We aim to respond to all enquiries within 24 hours. WhatsApp messages typically receive faster responses, often within minutes.